Flooded, soaked, or smoke-damaged rug? Don’t throw it out — and don’t let it sit. We restore it, and we work with your insurance.
A wet rug is on the clock. Within 24–48 hours, water-damaged rugs can develop mold, dye bleed, dry rot, and permanent odor. Fire and smoke leave soot and odor that bonds deep into the fibers. We pick up immediately, dry-out and decontaminate in our climate-controlled facility, and fully restore your rug.
What we handle
- Flooding, pipe leaks, and sewage backups
- Smoke and soot damage from house fires
- Mold and mildew from water exposure
- Saturation odor and color bleed
Why us for restoration
- 24/7 emergency intake and rapid pickup of saturated rugs
- Climate-controlled facility dry-out — far safer than a wet rug drying on your floor
- Anti-microbial and odor treatment, not just drying
- We work directly with insurance — photo documentation for your adjuster
Specialized restoration
We make the claim simple
Most rug water and fire damage is covered under homeowner’s or renter’s insurance. We document everything your adjuster needs and coordinate directly.
We coordinate directly with most major insurers. Share your claim details when you book and we’ll handle the documentation from pickup to delivery.
Frequently Asked Questions
Real answers about Fire & Water Damaged Rug Restoration in DFW — from Dallas Rug Cleaning, free pickup & delivery across DFW.
What kinds of rug damage can be restored?
We restore rugs affected by water, flood, fire, smoke, and mold damage, as well as heavy soiling and pet contamination. Whether a rug can be saved depends on the type and severity of the damage, the fiber, and how quickly it's treated. Every restoration starts with a thorough inspection and an honest assessment of what results are realistic.
How do you assess whether a damaged rug is worth restoring?
We inspect the rug's fiber, construction, foundation integrity, and the type and extent of the damage before recommending restoration or replacement. A structurally sound wool or antique rug often justifies significant restoration, while a badly rotted or charred inexpensive rug may not. You get a free written quote and a candid recommendation, so you can make the call with full information.
How long does rug restoration take?
Straightforward restoration typically fits our standard 5 to 7 business day turnaround, but heavily damaged or contaminated rugs can take longer. Water- and mold-affected rugs need extra controlled drying time, and severe cases may require repeated treatment. We give you a realistic timeline with your quote once we've seen the rug's condition.
Should I try to clean a damaged rug myself first?
It's best not to, because DIY scrubbing, drying over a rail, or store-bought treatments often lock in stains, spread soot, or trap moisture that leads to mold. Damaged rugs are fragile, and the wrong first step can turn a restorable rug into a lost one. Leave it undisturbed and call us for free DFW pickup so the rug is handled correctly from the start.
Do you offer free pickup for damaged rugs across DFW?
Yes, we provide free pickup and delivery for restoration jobs throughout the entire Dallas-Fort Worth metroplex. We collect the damaged rug from your home, restore it at our Dallas plant, and deliver it back at no transport charge. Call (469) 429-7847 to schedule, and we'll assess the rug and quote the work before anything proceeds.